Last Monday, I went to get a pedicure at VivoCity with GGYY. The place was called Nails @ The Lacquer Room and it was beautifully done up with taste. Let me have the honour of describing my virgin experience there…
I have the unfortunate recurrence of ingrown toenails on my two big toes, which require delicate assistance to trim off the nail edge that grows into my flesh and causes agony whenever I wear covered shoes. And this nail place at Vivo had the most unprofessional manicurists I have ever encountered in my countless pedicure sessions.
The first girl who attended to me was obviously a n00b, because she couldn’t even remove my old polish properly or buff my nails to the same length. The toenails on my left foot were very blatantly longer than the ones on my right. And being the newbie she was, she asked for help from her “senior” when it came to dealing with my troublesome big toe. This Malay girl who took over the task was rude and inconsiderate. She handled my delicate flesh roughly, and when I let out an “ouch”, she looked up at me and gave me an icy death stare, followed by a snide remark of “You got to bear with it cos your nail is like that.” Like, what the fuck?!
EXACTLY because I have a problem with my nail, THEREFORE I go peruse your bloody services to help me sort it out! And you throw me dirty looks and sarcastic remarks?! Have you got no professionalism?? Have you got no sympathy for a pregnant woman with a big toe that BLEEDS from the recurring ingrown toenail?!
This rude staff goes by the name of Fiza and she works at Nails @ The Lacquer Room, #02-233A VivoCity. You can spot her from her constant yakking away on her mobile phone and her impoliteness towards everyone, including her fellow colleagues. While GGYY and I were there waiting for our nails to dry, this Fiza was asked by her colleague to attend to a walk-in customer who was requesting for an express pedicure. She scowled and asked her co-worker “Why me? Ask XXX to go do it lah!” while cupping a hand over her mobile phone. And when told that XXX was unavailable because she had been booked for an appointment in 5 minutes’ time, Fiza sulked and went back into the pantry to continue chatting on her phone.
The poor walk-in customer was left sitting there, looking bewildered, waiting for someone to attend to her.
So as it can be gathered, if you want prompt and professional nail service, please DO NOT go to Nails @ The Lacquer Room. Beneath the lush decor lies bad service with an unworthy price tag ($35 for a classic pedicure), with lack of variety in nail colors and nail art designs.
On the other hand, fingertips located at Bugis Village offers a wide range of nail services at very reasonable prices. Nail art starts at a low rate of $1 per nail and they use OPI and ORLY nail polish in an amazing array of shades. The place can be quite warm if you’re visiting them during the day, but their service is fast and almost guaranteed to leave you pleasantly surprised and satisfied.
Pardon the poor quality image, for I do not own a digital camera. But it’s a preview of what fingertips is capable of. Trust me, it looks damn fucking nice upclose. Hubs, GGYY, my dad, brother, Hubs’ colleagues were all in awe of the manicurist’s handiwork.
I paid a total of $44 (peak season price for pre-CNY) for a classic manicure ($21) with nail art on all ten fingers ($2.30 per nail). The usual price for my nail art design is at $1.80 and the manicure is at $15.90. A pedicure would be at $18.90 and an express manicure is at a low low price of $8.90. Call Celine at 94577662 for an appointment if you’re keen.